Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Cannock | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Cannock is a GPhC-registered online pharmacy weight loss clinic serving patients in Cannock and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Cannock is the data controller responsible for your personal information. We operate as a regulated online pharmacy and take our obligations under UK data protection law seriously. Our GPhC registration number is 9012511.

2. Data We Collect

To provide our pharmacy and weight loss services safely, we may collect the following types of information:

Personal details: Full name, date of birth, gender, home address, and contact information including email address and telephone number.
Health information: Medical history, current medications, weight, BMI, and other clinical details necessary to safely assess and dispense treatment.
Payment information: Billing details processed securely through third-party payment providers. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected when you visit our website.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments through a clinical consultation process.
To dispense and arrange delivery of approved medications. Once a pharmacist has approved your order, delivery is made within 1 working day.
To maintain accurate patient records as required by pharmacy law and GPhC standards.
To communicate with you regarding your order, treatment, or any clinical concerns.
To comply with our legal and regulatory obligations as a registered pharmacy.
To improve our services and website functionality.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly, including secure login and checkout processes.
Analytics cookies: Help us understand visitor behaviour so we can improve our services. These are anonymised where possible.
Preference cookies: Remember your settings and choices for a better experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Delivery partners: Courier services require your name and delivery address to fulfil your order.
Payment processors: Secure third-party providers handle payment transactions in compliance with PCI-DSS standards.
Clinical oversight: Where clinically necessary, information may be shared with prescribing clinicians or your GP to ensure your safety.
Regulatory authorities: We may be legally required to share information with bodies such as the GPhC, NHS, or law enforcement agencies.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses SSL encryption, and access to patient records is strictly controlled.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction or deletion, or raise a data-related concern, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

You also have the right to raise concerns with the relevant supervisory authority if you believe your data has not been handled correctly.