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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Cannock

Pharmacy Weight Loss Cannock | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online weight loss clinic. By accessing our services, you confirm that you have read, understood, and agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Cannock is a GPhC-registered online pharmacy operating in Cannock, UK (GPhC No. 9012511). We provide regulated weight loss consultations and prescription services. Our pharmacy operates in full compliance with General Pharmaceutical Council standards and applicable UK legislation.

2. Eligibility

To use our services, you must:

We reserve the right to decline any application where it is not clinically appropriate or safe to proceed. Providing false or misleading information in your consultation may result in immediate termination of your access to our services.

3. Prescriptions

All prescriptions issued through Pharmacy Weight Loss Cannock are subject to clinical review by a qualified, GPhC-registered prescriber. A prescription will only be issued where it is deemed clinically appropriate for you based on your consultation responses and medical history.

Prescriptions are valid for use solely through our pharmacy and cannot be transferred to a third-party pharmacy. We reserve the right to refuse, amend, or cancel a prescription at any time if clinical concerns arise. It is your responsibility to inform us of any changes to your health, medications, or circumstances that may affect your treatment.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

We use secure, encrypted payment processing. We do not store your full card details. In the event that a prescription is not approved following clinical review, a full refund will be issued to your original payment method within 5 to 10 working days.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is available to UK addresses only. We use tracked, discreet packaging to protect your privacy.

We are not responsible for delays caused by third-party couriers or circumstances outside our reasonable control. Please ensure your delivery address is accurate at the time of ordering. We cannot accept liability for non-delivery resulting from incorrect address information provided by you.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been clinically approved and dispensed. To cancel, please contact us as soon as possible via our website or by email.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or offer refunds due to the nature of prescription medicines, in accordance with UK pharmaceutical regulations. If you receive a damaged or incorrect item, please contact us within 48 hours of receipt and we will investigate and resolve the matter promptly.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Cannock are intended to complement, not replace, the advice of your GP or primary healthcare provider. Our services do not constitute an emergency medical service. If you experience a medical emergency, call 999 or visit your nearest A&E department immediately.

Weight loss medications may carry risks and side effects. You must read all patient information leaflets provided with your medication and contact us or your GP if you experience any adverse effects.

8. Privacy and Data

We are committed to protecting your personal and medical data in accordance with the UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website. Pharmacy Weight Loss Cannock | GPhC No. 9012511 | Cannock, UK